Loving the results with the shampoo/conditioner and serum. Was received well packaged, and would definitely buy again!
By using it my curls are back and i'm so happy love the way hair is shining and smooth
Then when I asked for the refund she offered I was only sent $20 when my order total minus shipping was $24 w shipping it was 31.99. Im not sure why I wasn’t refunded in total for the amount I was charged. Normally i wouldn’t even post a comment because it’s just $4 but the seller was unhelpful from the beginning so I want every cent back because I didn’t receive any products. Do not order from her if you have spotty mail delivery because she won’t help rectify the situation. I have included screenshots and a picture of my old shampoo bottle to show that I have indeed used this product and I’m not trying to scam or getting anything free. I truly just wanted the products but due to my poor experience I won’t be purchasing from her anymore. Also this order was placed in June I had to reach out and let her know that I didn’t receive my products she made no effort to be proactive for her customers. Great product but poor customer service.
Shipper refused to reissue products after incorrect mail delivery. I have an open case with USPS regarding missing mail and I contacted the shipper to notify them that they just had to take the same box to USPS and they would ship it to me for free since the label had already been created. This is because there was mail delivery issue in the area which has now been corrected. The shipper refused to do so without additional payment for a new label when I was instructed by USPS to not purchase a new label.
Then when I asked for the refund she offered I was only sent $20 when my order total minus shipping was $24 w shipping it was 31.99. Im not sure why I wasn’t refunded in total for the amount I was charged. Normally i wouldn’t even post a comment because it’s just $4 but the seller was unhelpful from the beginning so I want every cent back because I didn’t receive any products. Do not order from her if you have spotty mail delivery because she won’t help rectify the situation. I have included screenshots and a picture of my old shampoo bottle to show that I have indeed used this product and I’m not trying to scam or getting anything free. I truly just wanted the products but due to my poor experience I won’t be purchasing from her anymore. Also this order was placed in June I had to reach out and let her know that I didn’t receive my products she made no effort to be proactive for her customers. Great product but poor customer service.
Great balm. Non greasy. Works better with daily use. I have locks and I use the oil and balm for my scalp. I shampoo every 3/4 weeks and these products work while leaving my scalp smelling good. Other products like grease and store oils just don't work. Found myself coming back to this site after months of running out. I'll stay stocked because I honestly can't find anything else as I'm very picky 🙃. The detox bar is good too.
